Wags FAQ

1. What are the adoption fees?
2. Where is Wags located? / Where can I see the dogs?
3. How do I get my spay or neuter refund?
4. How old does my puppy/dog need to be to be spayed/neutered?
5. Who do I have to take the puppy/dog to for spay/neuter?
6. How long is the adoption process?
7. How do you decide who gets a dog?

We do not have a centralized physical location. All of our dogs are in foster homes.

Our mailing address is:

Wags Rescue & Referral
PO Box 1514
Southampton, PA 18966

We host weekly adoption events where you can meet many of our dogs in a single location. If you are unable to make it to an event, we may also be able to arrange for you to meet specific dogs by appointment with their respective foster homes. Individual meetings are only available to approved applicants.

If we collected a Spay/Neuter deposit at the time of adoption, please follow all of the instructions below to get your refund.

Please email the certificate of Spay/Neuter to: refund@wagsrescue.org

• You must include adopter's name on the agreement, dog's original Wags name and preferred method of refund: PayPal or check via U.S. mail with your request. If choosing PayPal, please include the PayPal account/email. If choosing check, please include a mailing address for U.S. mail.
• Should you choose to donate your deposit, please email a copy of the spay/neuter certificate, include the dog's original Wags name and intentions to donate deposit to refund@wagsrescue.org and for that we thank you.

Your vet will determine the proper age for your puppy/dog to be spayed/neutered.

Typically, puppies should be spayed/neutered no later than 6 months after adoption. While adult dogs should be spayed/neutered within 90 days of adoption.

If there is an extenuating circumstance (i.e.: illness, etc.) where your vet feels that the puppy/dog is not able to be spayed/neutered within that timeframe, you must provide documentation from your Vet to Wags. If we have not heard from you after 6 months from a puppy adoption or 3 months after an adult dog adoption, your deposit will be forfeited, and you will no longer be entitled to a refund.

This is your choice. You can take the puppy to your vet or you can also shop around as there are many low cost spay/neuter programs available.

Generally it takes five to seven days to process an application. However, this can vary depending on how long it takes to contact your references. Since it can take longer to reach people during the holidays and summer, there may be a greater delay during these periods.

We make every effort to process applications in a timely manner, but sometimes applications do get lost in the system. If you do not hear from us within a week of submitting your application, please email us at info@wagsrescue.org.

We believe that a good match between dog and home is essential to successful adoptions. Thus, when placing a dog, we try to find the family that is best suited to that particular dog's personality and needs. Wags does not operate on a first-come, first-served basis. If there are multiple qualified applicants for a dog, we strive to place that dog in the home that seems like the best fit.

Occasionally we receive applications from responsible, loving homes that are just not good matches for a specific dog. In such cases, we may decline the application not because we believe the home is unfit, but simply because it's not the right environment for that particular animal. We may suggest alternative dogs who would be more suited for that home.